07: Remote engagement

Remote engagement, also sometimes called Teledetailing, is when a rep-HCP interaction take place by telephone and internet connection, rather than in person. This saves on travel time on the part of a rep, and also often leads to longer, more fulfilling interactions with physicians.
Physicians are already used to using Skype and Facetime for personal interaction – and telehealth is a quickly growing phenomena. Why should pharma not use the tools which their customers are already accustomed to?

- Teledetailing is a cost efficient way to extend reach
- There are different models for deployment – with different pro’s and con’s
- Culture change of the rep is as important as the technology itself.
- HCP’s spend longer in remote detailing calls than normal face to face calls – and find them more impactful

What you will learn in this course?

- Understand the different remote engagement strategies.
- Discuss pros and cons of different business models.
- Get practical tips for implementation.
- Know how to measure impact.

Completing a single course (incl. the knowledge assessment quiz) will take about 60 minutes.

If you require an invoice please go here.

You can also purchase the entire 14-part course bundle for a discounted rate of €3500. Get the bundle here.
If you purchase the entire bundle you will also receive a free copy of our book. Find more information here.
Course details
  • Section 1
  • Lesson 07: Remote engagement
  • Section 2
  • QUIZ - Lesson 07: Remote engagement
  • NPS - Lesson 07: Remote engagement
How to receive a certification for this course
  • You must complete the test "QUIZ - Lesson 07: Remote engagement"
  • Leads to a certification with a duration: 1 year